At Madison Mae we will endeavour to make a beautiful item of jewellery to suit your specific style. Please either email us, providing as much detail as you can about the item(s) you would like made. We will then confirm your requirements and advise you of the total cost and an estimated date of completion. The item of jewellery will then be handmade to your specification and a photo will be emailed to you for your approval.
At this point you are not obliged to buy this item if it does not suit your needs. If you are happy with the bespoke item, it will be sent by first class recorded delivery upon receipt of payment. If there are any changes you wish to be made to the item prior to purchasing the item, please feel free to contact us.
Unfortunately we do not accept refunds or exchanges on bespoke items.